Our Approach to Privacy
At naraa, we believe privacy is a fundamental right. We design our products to collect only what's necessary, give you full control over your data, and be transparent about our practices.
- We don't sell your data
- You can export your data anytime
- You can delete your account completely
- We use anonymized analytics
What We Collect
Deleting Your Data
You have the right to delete your personal data at any time.
How to delete your data:
- • In-App: Go to Settings → Account → Delete Account
- • Email: Send a request to privacy@naraa.ai
- • Timeline: Requests are processed within 30 days
What happens when you delete:
- • Your account is permanently removed
- • Your conversation history is deleted
- • Your personal data is erased from our systems
Some data may be retained for legal compliance (e.g., transaction records) as required by law.
Exporting Your Data
You can download a copy of your data at any time.
Available formats:
- • JSON (machine-readable)
- • ZIP (complete archive)
How to export:
- • In-App: Settings → Privacy → Export Data
- • Email: Request via privacy@naraa.ai
Our Technology Partners
We work with trusted technology partners who help us provide our services. All partners are bound by strict data protection agreements.
- • Cloud infrastructure (EU and USA, with EU safeguards)
- • Payment Processing (PCI-DSS compliant)
- • Analytics (only with your consent)
AI Training & Model Improvement
We never use conversation content to train or improve AI models.
This also applies to our AI service providers: they may not use your data for their own purposes.