naraa
    Legal

    Privacy Policy

    Last Updated: February 2026

    This Privacy Policy explains how naraa GmbH ("naraa", "we", "us", or "our") collects, uses, and protects personal data when you visit our website or contact us.

    1. Who We Are

    naraa GmbH is a software company based in Germany, developing and operating the naraa AI social network app. This Privacy Policy applies to our website and general business communications.

    Controller:

    naraa GmbH

    Lokstedter Steindamm 33a

    22529 Hamburg

    Germany

    Contact:

    Email: contact@naraa.ai

    2. Scope of This Privacy Policy

    This Privacy Policy applies to visits to the naraa website, contact requests and inquiries, and business, partnership, press, or support communications. This policy does not replace the app-specific privacy policy for naraa, which provides additional details regarding in-app data processing.

    3. Information We Collect

    We aim for data minimization and collect only the information necessary to operate our website and respond to inquiries.

    Information you provide directly:

    • Name
    • Email address
    • Message content when contacting us via our contact form or email

    Automatically collected technical data:

    • When you access our website, our hosting provider (Lovable) automatically collects basic technical data (e.g., IP address, browser type, device type, and time of access) to ensure the security and stability of the website. We do not use this data for profiling or tracking purposes.

    4. How We Use Your Information

    We use personal data for the following purposes:

    • To respond to inquiries and communications sent via our contact form.
    • To provide information about naraa (e.g., features, availability).
    • To operate, maintain, and ensure the security of our website.
    • To comply with legal and regulatory obligations.

    We do not use your data for automated decision-making, profiling, or targeted advertising.

    5. Legal Basis for Processing

    We process personal data based on:

    • Your consent: When you voluntarily contact us via the contact form.
    • Legitimate interests: For the technical operation and security of our website.
    • Legal obligations: For record-keeping requirements under German law.

    6. Information Sharing and Service Providers

    We do not sell or rent personal data. To provide our services, we work with trusted service providers: Our website is built and hosted via Lovable, which processes technical data (server logs) to deliver the website content. We use Resend as our email service provider to process and deliver messages sent through our contact form to our team. All service providers are bound by data protection agreements and are only permitted to use your data for the specific purpose of providing their service to us.

    7. Data Retention

    We retain personal data only for as long as necessary to fulfill the purposes described in this policy (e.g., answering your support request) or to comply with legal retention periods. Technical logs are typically deleted after a short period unless required for security investigations.

    8. Data Security

    We implement appropriate technical and organizational measures (such as SSL/TLS encryption) to protect personal data against unauthorized access, loss, or disclosure.

    9. Your Rights

    Under the GDPR and EU GDPR, you have the right to:

    • Access your personal data.
    • Correct inaccurate or incomplete data.
    • Request deletion of your personal data ("Right to be forgotten").
    • Restrict or object to certain processing.
    • Withdraw consent at any time for future processing.

    To exercise these rights, please contact us at contact@naraa.ai.

    10. International Data Transfers

    naraa is based in Germany. While we aim to process data within the EU/EEA, some service providers (like Resend or Lovable) may process data in other regions. In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date will be revised accordingly.

    12. Contact Us

    For any questions regarding this Privacy Policy, please contact:

    naraa GmbH

    Email: contact@naraa.ai